Meet The Team

Mark joined the Charles Mac team in autumn 2017, having previously worked as a Mortgage Advisor for a National Estate Agent. Since joining us he hasn’t looked back.

Always responsive to match the client’s needs, whilst striving to make the whole process easy and stress free. Often described by his clients as professional, personable, always happy to help and going above and beyond.

Mark will break down every step of the process for you and keep you updated all the way to completion.

Away from work Mark enjoys spending time with his family and exploring the great outdoors with his dog Dexter.

You won’t find a more passionate and dedicated individual than Chris. Fully supportive of the Charles Mac Concept, he truly believes that his long-standing relationships with his clients means that he is well positioned to make the process smoother for them as well as for any new relationships.

On top of having 6 years Estate Agency sales experience, he is an experienced Mortgage professional with over 10 years’ industry knowledge behind him. His work history ranges from being a Mortgage Consultant for a High Street Bank based in East Kent before becoming a respected Advisor for a Nationally recognised firm of Estate Agents based in Faversham.

Chris lives with his wife Lisa, his daughter Isobel, Teddy the Shih Tzu and Chloe the cat. Outside of work, Chris is a self-confessed geek who likes to read, watch movies and spend time with his family.

We are proud to have Ben as part of our team at Charles Mac, bringing with him over 20 years experience in the financial services industry having worked in the Banking and Estate Agency sectors.

With clients from all segments of the mortgage market, Ben firmly believes that a good adviser must truly first get to know his client before exploring the options available.

He prides himself on his customer care, and building the long term relationships that are needed to ensure that all eventualities are covered, whatever life challenges may come along in the future.

Outside of work, Ben dedicates his time to his wife and two daughters which fill up most of his spare time and, in his own words, “he has a great and mixed choice of music”.

Prior to joining Charles Mac as a Mortgage and Protection Consultant, Elaine worked in London for PwC. This has enabled her to pull upon her many years of management and knowledge from a corporate business development environment. This shines through when building trusted relationships with her clients and business referrers.

Elaine is an active networker and influencer across Kent and London.

Outside of Charles Mac, Elaine can be found sitting on the bankside fishing, with her Husband Leon and Jack Russell, Bella.